Questions families ask
Frequently asked questions
From your first Story Spark to the finished book, here are the details families ask about most.
Getting started
What is GodStory?
GodStory helps people record the stories of God's faithfulness in their lives through simple voice prompts. Those recordings are transformed into polished written stories and gathered into a keepsake book your family can treasure for generations.
How does GodStory work?
The storyteller receives simple prompts designed to help them remember and share meaningful stories of faith, prayer, provision, hardship, calling, family, and God's faithfulness over time. They answer by speaking naturally, and GodStory turns those recordings into polished written stories for their book.
Does the storyteller need to download an app?
No. GodStory is designed to be simple and easy to use. There is no app download, no complicated setup, and no typing required.
What kinds of questions will GodStory ask?
GodStory prompts are designed to help storytellers reflect on their life, family, faith, answered prayers, lessons learned, difficult seasons, and moments when they saw God move.
What happens if someone wants to skip a prompt?
Prompts can be skipped and returned to later. GodStory is designed to help storytellers keep making progress without feeling stuck.
How long does the process take?
GodStory can be completed at the storyteller's pace. Some people may finish quickly, even in one sitting if they want to. Others may prefer to answer prompts over the 8 week long pace. The goal is to make it simple to keep moving until the story is complete.
Your stories and book
What gets printed in the book?
The final book includes polished written stories based on the storyteller's recordings. The goal is to preserve the meaning, voice, and testimony while making the stories clear, readable, and beautiful for the next generation.
Does GodStory use AI?
Yes. GodStory uses AI-assisted tools to transcribe your recordings and help shape your words into clear, readable chapters. It is designed to preserve the meaning, details, and voice of the stories you share, not invent memories or add experiences that did not happen. You can review, edit, or regenerate every chapter before approving it for your book. We are committed to using AI as responsibly and ethically as possible, with care for its impact on people, communities, and the planet. As this technology changes, we will continue evaluating the tools, partners, and practices we use. Our hope is to use technology in service of the gospel by helping testimonies of God’s faithfulness be preserved, shared, and passed on for generations.
What is the cover made of?
Your GodStory book has a high-quality matte hardcover with gold or silver foil details. The cover design resembles aged leather, giving it the warmth and character of an heirloom while keeping it affordable and animal-friendly. If you’d prefer a leather-bound edition, we recommend using the PDF of your finished book to have it printed and bound by a professional bookbinder.
Can I change a chapter before it is printed?
Yes. You can review, edit, and approve your chapters before the book goes to print. The goal is for the final wording to reflect your voice and the meaning of the story you shared.
Can I record a letter or prayer for my family?
GodStory offers optional “Letter to My Family” and “Generational Blessing” chapters. You can record these in your own voice and review the written versions before approving them.
Can I include photos?
Photos are not part of the initial book experience. The focus is on your recorded testimonies and the finished written story.
Gifts and family
Can I give GodStory as a gift?
Yes. GodStory makes a meaningful gift for parents, grandparents, spouses, mentors, pastors, or anyone whose testimony you want to preserve.
Who can I give GodStory to?
A parent, grandparent, spouse, mentor, pastor, or someone else whose stories of God's faithfulness you want to preserve. Purchasers and storytellers must be adults in the United States.
What is included in a GodStory gift?
The $297 GodStory experience includes guided Story Sparks, voice recordings turned into written chapters, review and approval before printing, and one hardcover book with U.S. shipping included. Additional hardcover copies are $59 each, and a PDF edition is $25. Both can be purchased at any time. Applicable taxes are shown at checkout.
Whose details do I enter when buying a gift?
Enter your own name and details for billing. Under the invitation information, enter the storyteller’s name and email so their invitation reaches the right person.
What do they receive when I give the gift?
They receive an invitation email explaining their GodStory gift and how to begin. You are giving the experience of creating their GodStory; the finished hardcover comes after they tell their stories and approve their book. Until they accept, we send a follow-up email every three days for up to 30 days after the invitation is sent. Reminders stop if they accept, decline, or ask us not to contact them.
Can I choose when they receive it?
Yes. Choose an invitation delivery date within 45 days of purchase. The invitation is emailed on your chosen date. Please note that the 30-day money-back guarantee begins on the purchase date, not the invitation date. Choosing a later invitation does not extend the refund window.
Will it be easy for someone who isn't comfortable with technology?
They open a private GodStory link on their phone or desktop and sign in with one click. No password to remember and no app to download. Then they answer a question by voice. A family member can help them navigate the experience.
Can I help my loved one along the way?
Yes. You can encourage them, sit with them while they remember, and help them navigate the experience. Their own memories and experiences remain at the center of the book, and they review and approve their chapters before printing.
What if they need more than eight weeks?
Eight weeks is a suggested pace, not a deadline. We encourage one story a week for eight weeks, or one a day for eight days if they prefer to move faster. The goal is to finish a meaningful book, not wait for perfection. Their included active project period lasts 12 months from the date they first activate their GodStory. There is no automatic renewal. After that period, active assistance may pause; any extension or reactivation is subject to the terms and pricing available then.
Can we get copies for the rest of the family?
Yes. Additional hardcover copies are $59 each, and a PDF edition is $25. Both can be purchased at any time. During the initial launch, the storyteller places orders for extra printed copies and chooses where they are sent. Printing uses the approved book files.
How long does printing and delivery take?
Allow about 3–4 weeks after the approved book is submitted for printing. Each book is custom-made by a specialty printer in Great Britain. This is an estimate, and production or shipping delays may occasionally extend the timeline.
Where can the book be shipped?
GodStory currently serves customers in the United States only. One hardcover book and U.S. shipping are included with the gift experience. The storyteller provides the shipping address and can have the book sent to themselves or another recipient in the United States.
What if they don’t accept the invitation?
If the invitation has not been accepted within 30 days after it is sent, you will have the opportunity to transfer the unused GodStory experience to someone else once. Contact support@godstory.co to arrange the transfer within 12 months of your original purchase. An experience is unused if no story recording or written response has been submitted and no book has entered production. The replacement storyteller receives a fresh invitation. A transfer does not restart the refund window.
What is the refund policy for gifts?
The original buyer may request a full refund within 30 days of the original purchase, provided no book has entered printing. Email support@godstory.co to request it. Scheduling the invitation for a later date or transferring the gift does not restart or extend this period. After 30 days, the standard money-back guarantee has ended. Damaged, defective, or lost books are handled separately under our Terms of Service.
What if my loved one passes away before finishing?
We know that an unfinished GodStory can become especially precious after the loss of someone you love. If your storyteller passes away before completing or printing their book, you may choose one of the following options: • Receive a complimentary PDF of their GodStory as it currently exists and transfer the GodStory experience to another loved one, who can begin preserving their own testimony* • Complete and print the book using the stories they already recorded Everything your storyteller completed will remain preserved. GodStory will never create new stories, memories, or words on their behalf after their death. *This transfer option may only be utilized once.
Can someone else write my loved one's story for them?
The storyteller's own memories and experiences of God's faithfulness are at the center of a GodStory. A family member can encourage them and help them navigate the experience, but GodStory does not invent experiences or words for them.
Privacy and availability
Is this private?
Yes. GodStory is intended for personal and family storytelling. Stories are not made public unless the storyteller or family chooses to share them.
Who can see my recordings and chapters?
Your stories are intended for your private GodStory experience and are not published for the public. Please review our Privacy & Cookie Policy for details about how information is handled.
Where can the printed book be shipped?
During the initial launch, printed books will ship to addresses in the United States.
Ready to preserve your story?
Begin creating the heirloom book your family can carry forward.
Start your story